A very comfortable and inviting office. Mr. Ray McNiven is caring, competent and easy to talk to. He took the time to thoroughly explain each step of the comprehensive hearing exam. He also took the time to clearly explain the significance of the results of that exam. I never felt rushed and look forward to our next visit.


I felt Ray was very helpful, personable, and professional. He explained all the tests to me and thoroughly explained the results. Ray has years of experience in this field and it shows. The office is comfortable, and the location is convenient & easy to find.


I visited Ray today on very short notice. I’m visiting my daughter in Spokane for the holidays. My hearing aids stopped working and I needed help quickly. Thank goodness I found Ray to help me on my Google search. Ray fixed my hearing aids quickly and was very professional. If I move here with my daughter, Ray will be the company I pick for anything related to my hearing aids.


I made the appointment with volume Hearing Ray was very professional in what he knew about Hearing aides ! He knew how to fix mine, Thank you!


Ray is a very thorough and contentious hearing specialist. Reasonably priced and understands his patients needs.


Tops! Extremely helpful, far more than two previously tried hearing aid folks. Ray wears a hearing aid himself so he is tuned in to hearing problems from a personal point of view. Plus he cares.


It was excellent! Dr. McNiven knows his stuff. He set up my hearing aids to meet my specific needs. I am really impressed with the technology he is able to put into my hearing aids. I am a musician and I was amazed how much sound I was not hearing. Dr. McNiven set up a special mode for my music. I’m able to hear the rich sounds of my guitar. They have made a big difference in my life. I’ve already recommended two of my friends to Dr. McNiven. If you are having to ask people to repeat themselves go see Dr. McNiven. He can help you.


After a failed experience at Costco I sought out Volume Hearing because it is owned and operated by a trained Audiologist. I loved the personal attention and felt from the start that I was dealing with a person of both knowledge and integrity. I was so excited that I sent my wife. He basically told my wife that it was true that I thought she really needed hearing aids. He told her she had only marginal hearing loss and helped her decide that she didn’t really need the hearing aides. Integrity.


I have been very pleased with Ray’s personable manner, his extensive experience in all areas of audiology, and working knowledge of the top of the line hearing aid brands. His office is comfortably professional, and has good coffee choices–always a big plus! He came highly recommended, and I knew immediately that I was never going to have to look elsewhere.


I have been to audiologists all my life due to my hearing loss and Ray is absolutely the best that I have ever seen. He is so knowledgeable and understands hearing problems and finds a solution to even the most difficult ones as mine. I am so thankful that I went to him for my latest hearing aids. Without a good audiologist a hearing aid won’t give you the results you desire. Many thanks to Ray!!!


Wonderful. He really knows a lot. I highly recommend him. Thank you. Fair good, kind, considerate, flexible and willing to help. Great.


I had the best outcome from my visit. It is a friendly, clean and great experience.


Very professional. Got things moving Had no problem getting appointments for minor adjustments.


Was knowledgeable and seemed to really care.


Great experience.


For five years I was totally frustrated with several technicians with not being able to hear in meetings and groups in the end they simply turned up the high frequency to the point the running water in a sink was very irritating. When I went to Volume and Ray tested me, he used a different method in some of the testing so he could get the best results possible. When Ray set up the hearing aids, he inserted microphones in ahead of the hearing aids and the computer sent different sounds through the hearing aids and a computer read these and set up the aids accordingly. Now for the first time I am able to hear conversations I was unable to hear before even in groups. Ray has made a life changing difference for me in his expertise and his devotion to help his patients. Ray actually trains other vendors because of his drive to help people like me.